TERMS of PURCHASE for Wholesome Medicinals
RETURNS
CBD Trading Company wants you to experience the benefits of our products; so, if you are a first-time customer, we offer a 30-day money back guarantee. To be eligible for a refund, please return the item with receipt or proof of purchase and we will gladly issue a refund. Returns can be sent to: Wholesome Medicinals, 3982 Powell Road #235, Powell, OH, 43065, United States.
Repeat purchases and gift cards are non-returnable.
REFUNDS
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUNDS
- If you have not received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank. There is often some processing time before a refund is posted.
- If you have done all of this and you still have not received your refund yet, please contact us at contact@wholesome-medicinals.com.
EXCHANGES
We will gladly replace items if they are defective or damaged. To be eligible for the exchange, please email us within 7 days of receiving the items at contact@cbdtradingcompany.com to alert of the damage, then return the damaged item to us.
CANCELLATIONS
In most cases, your order is processed the same day; therefore, you have one-hour from the time you place your order to change or cancel your order. Please email us at contact@wholesome-medicinals.com.
SHIPPING FOR RETURNS
To return your product, you should mail your product to: 3982 Powell Road #235, Powell, OH, 43065, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
*** Please note: packaging of products, labels, bottles, jars, etc. may vary depending on product availability.***